FAQs

Find quick answers to common questions about Elevate Outdoor Kitchens & Bars, from design options to installation timelines.

Do I need a level base?

Yes, but if your base runs out you can adjust your elevate to suit. We can also provide a base if you don't have an existing patio or deck (see product & pricing page for more information).

Can you complete my service connections?
Can I easily add to it over time?
How long does it take to install?
Is it fireproof?
Is it waterproof?
Do I need planning permission or building regs?
Do I have to have access to my rear garden for delivery and installation or can it come through the house?
Do you offer a payment plan?
What sort of warranty is provided?
Do the appliances come with any guarantees?
Is any maintenance/upkeep required?
Does it have to be connected to a mains power supply?
What is your refund policy?
What Is your snagging policy?
Money back guarantee?
Do you ship overseas?
What lifters do you use on the door?
Do you make in different sizes?
How far do you travel?
How does the ventilation work for the grill?
What about condensation in the winter?
Can you do quotes with plumbing, lighting and electric?
What materials are used?
What appliances can I have?
Can it be used all year-round?

Talk TO OUR TEAM

You can arrange to speak to a member of our team - via telephone or Zoom - and discover how Elevate can transform your outdoor space. Whether you have a clear vision or need expert guidance, our team is here to help you every step of the way.